when I want to pay a bill online It will not let me change the credit card number to a different credit card

I want to use a different credit card. If I type in a new credit it tells me it is not a valid number. Somehow the system remembers one credit card and will not let me us… (pročitajte više)

I want to use a different credit card. If I type in a new credit it tells me it is not a valid number. Somehow the system remembers one credit card and will not let me use a different card

Asked by rrcw2828 prije 1 sat

Microsof Outlook Web Login

Hello, Not sure if posted under the right section. Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any ch… (pročitajte više)

Hello,

Not sure if posted under the right section.

Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any changes i made or updates.

When i try to sign in, it opens a new tab and takes me back to the sign in page. This just continues.

Tried using MS Edge and don't have the issue.

So far tried Safe Mode which disabled add-ons, which are currently Add Block plus, and New Tab Override and the issue remains. Not sure if i tried the refresh option but i think it removes the extensions which is not the end of the world.

Added a few images, one shows duplicate tabs, which will continue

Firefox version 140.0.4 (64-bit)

Any ideas whats going

Thanks

Asked by jamesjudge prije 3 sati

Last reply by jamesjudge prije 2 sati

Firefox is not allowing to access the old windows and their tabs.

Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and… (pročitajte više)

Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and then released the tab but that created a new window and now the old windows are not visible in ALT + Tab function. The windows are showing in the Firefox task manager and also the box icon in the top right corner in that "open tabs". Now I am not able to even change the window or able to access the opened tabs. Attached the screenshot and as you can see in that there are total 4 windows showing in firefox and one as active but in the bottom on the firefox icon you can see its only 1 window. How can I access the remaining 3 windows? Found one ticket (https://support.mozilla.org/en-US/questions/1477845) in this the recommend solution does not work. When I try to click on the window 1 tabs then I do not get any response. I tried both the solution but none worked.

Thanks for the help in advance. @Mozilla team member is seeing please check and fix this bug if possible.

Asked by kaivan.shah prije 4 sati

Last reply by kaivan.shah prije 2 sati

Syncing tab groups (new feature)

How can I sync my groups between different instances of Firefox (other computer)? That should cover both active and saved groups to have real usefulness. Thank you … (pročitajte više)

How can I sync my groups between different instances of Firefox (other computer)? That should cover both active and saved groups to have real usefulness. Thank you

Asked by stavros.cassidis prije 3 sati

Setting "Open PDF in external PDF Viewer" always fail after restarting Firefox

Hello all. I chose "Use Adobe Acrobat Reader" for open PDF in settings and it works fine until I closed Firefox and open it again. The setting bounce to "Open in Firefox… (pročitajte više)

Hello all.

I chose "Use Adobe Acrobat Reader" for open PDF in settings and it works fine until I closed Firefox and open it again. The setting bounce to "Open in Firefox". Then, I tried choosing "Always Ask", closing Firefox and opening Firefox again. The setting preserved as "Always Ask" and did not bounce to "Open in Firefox".

I checked handler.json in user profile folder after I chose "Use Adobe Acrobat Reader" for PDF, action is 4: {"defaultHandlersVersion":{},"mimeTypes":{"application/pdf":{"action":4,"extensions":["pdf"],"handlers":[{"name":"AcroRd32.exe","path":"C:\\Program Files (x86)\\Adobe\\Acrobat Reader DC\\Reader\\AcroRd32.exe"}]}},"schemes":{}}

But then after restarting Firefox, it changed to 3: {"defaultHandlersVersion":{},"mimeTypes":{"application/pdf":{"action":3,"extensions":["pdf"],"handlers":[{"name":"AcroRd32.exe","path":"C:\\Program Files (x86)\\Adobe\\Acrobat Reader DC\\Reader\\AcroRd32.exe"}]}},"schemes":{}}

Checked handler.json with "Always ask". Before and after restarting Firefox, action is 1, which is expected and correct.

Some other colleagues reported the same issues as well. I am thinking if this is a bug from Firefox.

Some more notes here:

  • The issue only happens to PDF, for other Content types, all good.
  • Already disabled all plug-ins and extensions.
  • Tried refreshing Firefox in safe mode
  • Tried choosing another external PDF reader Foxit
  • Firefox version is 140.0.2

Some screenshots are attached showing where it is.

Hope someone can help on it. Thanks in advance.

Asked by Racson Leung prije 7 sati

Remove/disable Alt+Number for changing tabs

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example). Why? How do I disable this? It prevents me from typing a… (pročitajte više)

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example).

Why? How do I disable this? It prevents me from typing any of the special characters that are located on alt + any number key. E.g. I can type the at-sign, not the dollar, or any such character which requires the alt-modifier and a number.

Asked by Ivar Johannes Eirikson prije 1 dan

Last reply by Ivar Johannes Eirikson prije 7 sati

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://asset… (pročitajte više)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Asked by Mrsash prije 1 sedmicu

Last reply by Mrsash prije 8 sati

403 Forbidden

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of t… (pročitajte više)

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of the site.

After rebooting, the site is OK until I log in, as needed to read particular articles. Then nothing is accessible any more.

The trouble is the same on all my laptop/desktop computors, which all have Firefox and are in sync with it, and once I log into the site on one of them it's blocked on all. But this doesn't affect my android phone, on which every article can still be read.

This is clearlly therefore a Firefox problem.  I'm worried that I'll have to switch out of Firefox to some other browser.  This is unreliable behavior.

RTR

Asked by rtr2 prije 9 sati

Firefoz Home / New Tab Is Static; can't save websites or most recent

Previously, recent websites, and pinned websites would show on the Firefox Home / New Tab page. Now, it is completely blank, except for three rows of blank boxes, which a… (pročitajte više)

Previously, recent websites, and pinned websites would show on the Firefox Home / New Tab page. Now, it is completely blank, except for three rows of blank boxes, which are unresponsive, a search entry, which works, and a weather app with menu.

I've searched and searched for a solution, find limited cases previously, but no solutions.

Asked by myrnawein prije 11 sati

Firefox Settings

I can't access "settings." When I click "Settings" a faint shadow around the edges of my screen appears, but the actual page does not load. Sometimes, Firefox itself won'… (pročitajte više)

I can't access "settings." When I click "Settings" a faint shadow around the edges of my screen appears, but the actual page does not load. Sometimes, Firefox itself won't open for several days so I've had to start using an alternate browser when this happens. Is this a known issue?

Asked by dgray96292 prije 12 sati