Firefox Community Forum

For the last 2 months, my Google docs on Firefox have basically become unusable. It won't let me access them or edit them or move them. It keeps saying I'm disconnected even though I'm not. I have updated my settings a million times, cleared cache, re-installed Firefox and sacrificed goats. Nothing is working. If this keeps up, I will not be able to use this browser at all, because most of my clients require me to work in shared Google docs.

I can not log in to home depot website because it won't send me the verification code. No other website gives me this problem and I can log in with Chrome.

How can I fix this?

mike

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am on Linux Mint if that helps. (147 and below run fine)

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page appears and disappears before I can click the "I'm not a robot" button. It then gets stuck in an endless loop. Incidentally, it keeps trying to log me in on a Facebook business page. What's that all about? Grrr.

Why can't I pull up this web page, "www.aepohio.com"..?

All of my other Bookmarked pages work fine/normal. This page is where I pay my Electric bill and with the latest Firefox update it stopped working. I can pay my bill with my phone, but I prefer to use Firefox.

I checked all of these suggestions... The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Thank You for your time,

Sincerely, RandallTBrush@gmail.com

Buongiorno,

sto cercando di capire se il comportamento che sto osservando dipende da Firefox o da qualche impostazione relativa al ripristino della sessione.

Su una pagina che utilizza campi HTML input type="date" e input type="time", inserisco una data e un orario, ottengo correttamente il risultato e poi chiudo la scheda.

Dopo aver riaperto Firefox o ripristinato la sessione precedente, noto che in alcuni casi i valori visualizzati nei campi non corrispondono esattamente a quelli inseriti inizialmente oppure il risultato calcolato cambia leggermente.

Sono riuscito a riprodurre il comportamento su questa pagina dedicata al calcolo dell'ascendente ascendente.

Ho già provato a:

avviare Firefox in modalità risoluzione problemi; disattivare tutte le estensioni; cancellare cache e cookie; creare un nuovo profilo Firefox.

Su Chrome ed Edge non riesco a riprodurre lo stesso comportamento.

Qualcuno ha già riscontrato problemi simili con il ripristino automatico dei campi data/ora o con il recupero dello stato delle pagine dopo la riapertura del browser?

Grazie per qualsiasi suggerimento.

Ich have an paid medium.com account and lately I can hardly the articles in Firefox. The typo is way to light. What goes wrong with medium.com in firefox? Settings: ""Allow websites to use their own fonts instead of the selection above" is activated. Windows 11, updated Firefox: Newest version. Other websites: look correct. Other browsers: no problem, it's just Firefox messing up something with the typo. How can I change this?

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

• Tried deleting stored data of affected websites
• Affects articles on e.g. science.org and pnas.org
• Tested troubleshooting mode
• Tested against Edge
• I noticed that the references (bibliography section) loads one by one, very slowly
• Hence maybe has to do with the integration of GetFTR by the affected journals
• Disabling tracking protection didn't work
• Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

I want to make the switch from Chrome to FF (to continue using UBO), and a problem I keep running into is media not displaying in Twitter(X)'s DMs while using Private Browsing mode. It only comes up as a gray block that says "Failed to Load" with "Retry" under it, but it never loads. It also asks that I re-enter my DM password every time the page reloads.

Everything works fine in a regular browser tab, the issues only occur in Private Browsing.

I have tried disabling UBO, disabling Enhanced Tracking Protection, and clicking the little shield icon in the URL and turning that off, too. Looking this up really didn't give me any results that actually helped, either.

Help would be much appreciated! This really is the last big hang-up I have to not switch.

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru, не видно содержимого фреймов (сейчас попробую сделать скриншот). В Microsoft Edge работа нормальная. Удаление сертификатов, перезапуск браузера и компьютера не помогли. На других компьютерах ещё не проверял. Посоветуйте, пожалуйста, что можно сделать. Windows 10, Firefox 153.0.3 (64-разрядный).

I have written about this before, but the problems have multiplied. I've been keeping track of all the sites that I can't access in Firefox, and over the last month or so alone, there have been 23 instances of this. Not only not being able to access actual websites, but other connectivity issues. Several examples:

First, my local newspaper e-Edition comes up in a huge format that is unreadable and cannot be made smaller. It works fine on the Brave browser.

Different example: My daughter sent me several different links over a few days on Facebook Messenger to Amazon products that I wanted to buy. Her message is there, but the link/photo isn't. This renders completely normally on Brave.

Some other examples are restaurant menus listed on the restaurant's website, a Word Search puzzle from the L.A. Times, financial websites in which I have accounts. The list is seemingly endless. My last attempt to get support for this problem did not lead to any fix. This all occurs whether or not my adBlockers are turned off.

As a Firefox user since its inception, I don't like having to go to another browser, but the situation has been getting more and more untenable.

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I have no trouble viewing them by opening the group using the usual prompt. This has been going on for a long time. I am running Windows 11, but don't know the version of Firefox, just that it has been updated several times since the problem began.

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

When I use Facebook with my Firefox browser the site just has to many issues. The site keeps hanging up and just sort of stalls out when I try to access messages and notifications that I download from the site. I took the suggestion of clearing my cache. That did nothing. Clearing my history didn't make a difference either. Being this problem doesn't happen with Chrome or Safari, it must be a Firefox problem. So, what more can I do to make using Facebook with Firefox a better experience? Sure would appreciate help.

Hello,

I'm troubleshooting a Firefox Desktop issue that I haven't been able to reproduce consistently in other browsers.

I use a browser-based precious metal calculator that performs calculations instantly using JavaScript. The page loads correctly, but after changing several input values and navigating between tabs, Firefox occasionally continues displaying an older calculated result until I perform a hard refresh (Ctrl + F5).

I've been able to reproduce the issue consistently using this scrap calculator scrap calculator. The page loads normally, but Firefox sometimes continues displaying an older calculated value until a hard refresh is performed.

The page itself loads normally, and there are no visible JavaScript errors in the Browser Console. However, the displayed value sometimes does not update immediately after changing the weight or purity inputs.

So far I have tested:

• Firefox Troubleshoot Mode
• Disabled all extensions
• Cleared cache and cookies
• Tested a new Firefox profile
• Disabled Enhanced Tracking Protection for the site

The issue appears only in Firefox Desktop. Chrome and Edge update the calculation instantly under the same conditions.

Has anyone encountered similar behavior involving JavaScript-driven calculations, form inputs, or page caching in Firefox?

Are there specific Firefox settings or diagnostic tools I should check to determine whether this is related to caching, page state restoration, or another browser feature?

Thank you for any guidance.

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?