Firefox Community Forum

Hello Firefox Support Team,

I would like to ask for assistance regarding my Firefox Account.

My Firefox Account is currently associated with the email address:

Old email: [edited] @mail.ru

Unfortunately, this email account has been permanently deleted, and I no longer have any possibility to recover or access it.

I would like to know if it is possible to transfer my Firefox Account, including all associated data, synchronization information, and authentication methods, to a new email address:

New email: [edited from community support forum] @gmail.com

I am currently signed in to the Firefox Account on my mobile devices and can provide information about them if necessary.

Kind regards,

Aleksey Bondarenko

I work for Mozilla, my LDAP changed a few years ago, I just noticed my Firefox is logged in as my previous LDAP . Is there any way to change this without deleting all of my bookmarks etc.?

Thank you!!

~Abbie Reed

How do I change accounts from [email removed] to [email removed], this being my address now.

Moderators note: I removed your emails to protect your privacy as this is a public forum

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

Confirmation email is not arriving to my new email account

I need to change the username on my Mozilla and email address to avoid paying ridiculous prices on my email. I am trying to change it to a gmail address.

First I am trying to add secondary email address but the confirmation code never shows up in the gmail.

How do I fix this without losing all my data and passwords.

I set up my Mozilla account, with its pirmary and secondary emails, before deleting my primary email To switch my secondary email to my primary email, I'd need to receive a code on my primary email, which has been deleted.

Hi there, I no longer have access to my primary email and I do not have a secondary one. How can I change it and add the secondary one? Thanks in advance for any help.

Regards

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont clean the cache? i dont now.

had to change internet provider I can't change my e*mail address because it will send confirmation to old address that i don't have my new address is [email removed]@bright.net

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

how can I change my primary email now is xxxxx@yandex.ru. I want to change secondary email xxxxxx@gmail.com can my primary email. _{email address usernames hidden by moderator, for privacy.}

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com