Firefox Community Forum

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my account. When I click on that icon (from a choice of 15 or so providers), it sends me to the Verizon page where the message is Please wait - we are verifying your account with a spinning wheel that does not stop spinning. How can this situation be rectified so that I can sign in. It worked fine for years until the last couple of weeks. Thank you, Raymond Birch

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the ridiculous process of typing in site addresses manually one by one without having any sensible way to record these addresses already I guess it won't help me now. The ridiculous aspect came from having to take screen shots of the list of sites from the manage data list after deleting everything not wanted, scrolling down a windows worth at a time, copying that screen shot into multiple copies of a graphics program then shrinking each copy of the graphics program and Firefox so each can be seen so I can manually type each address across.

I know I am supposed to be nice but this is just insane. It is 2025. There is a thing called copy and paste. Apparently some people at Mozilla are not aware of this.

Having got that off my chest the next issue is that the deletion of cookies and data only occurs when Firefox is closed. Who closes Firefox? Why would you close Firefox? I currently have 24 tabs open. Why on earth would I want to close them down just so they have to be selected one at a time and reloaded? What is the thinking behind this stupidity?

The only time I close Firefox down is when Windows is restarted for updates (every application) or when IDM needs to update as I found this negates the need to restart Windows (Firefox only).

Other than those situations I am trying to work out how to fit this cookies/data deletion into the normal operation of my computer. There appears to be a lack of a suitable way to deal with this situation. Would it be considered acceptable to just wait for those times Firefox has to be closed? This would be far better than what I have been doing up to now but why wouldn't Firefox delete this data when the last tab for a site is closed? There are a huge number of sites I bring up due to searching for something and close them immediately or after reading what they have to say.

I have been using computers for about 30 years and have long lost the inclination and to be honest the ability to delve deep into them. Today I just want to have them do what I want/need without unnecessary complications.

Have I got this situation right or is there something I have missed? At the moment IDM has been having a lot of updates thanks to YouTube's greed but before that I found I generally only had to restart my computer for MS updates and when strange things started to happen.

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me.

Thank you

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Firefox would not load. I tried to the repair function and that wouldn't load. I tried to uninstall and that wouldn't load. I uninstalled with a third part app, and tried to reinstall, but that keeps giving a can't install message after trying for several minutes. I tried to install Firefox Beta and that installer hangs up at [Execute: "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046]. Also cleaned registry.

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not auto fill certain sites and with other there is some sort of conflict which causes the sites to sit and spin but it will not auto-fill like usual.

All I have done is clear the cashe several times and then it started. Its a brand new machine so not sure how that plays into it but it was all of a sudden out of no where.

Any help would be greatly appreciated.

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes.

The one I am up to is this :-

Refresh Firefox Click the menu button (≡). Select Help, then choose More troubleshooting information. Click the Refresh Firefox… button on the right side of the page. In the confirmation window that appears, click Refresh Firefox. Firefox will close and restart. When it finishes, a window will show the data that was imported. Click Finish. Choose whether to restore your previous windows and tabs, then click Let’s go!.

I cannot find the "Refresh"

I've run Troubleshoot Mode

I have cleared the startup cache, problem not fixed.

https://drive.google.com/file/d/1Xc4TJomqETKUOMIa9y1IgVD_alu_dIlg/view?usp=drive_link

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Hi! I'm experiencing a strange issue with Firefox.

Every time I start Firefox, the site addons.mozilla.org opens automatically — and it opens in fullscreen mode (as if I pressed F11). Here's what I've tried so far:

I disabled all extensions, but the problem still persists.

I changed the homepage settings to a blank page and even other websites, but it doesn't help — addons.mozilla.org still opens.

The issue happens even after restarting the computer.

I haven't reinstalled Firefox yet — I’d like to understand what might be causing this first.

Any help or suggestions would be appreciated!

How and where do I report when immersive reader mode renders a page incorrectly? What are the rules governing immersive reader mode inclusion?

An example is : Britain prepares NHS drug spending hike to stave off Trump tariffs

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (think Elsevier, Cambridge Core, Brill, JStor, etc.). Since I am no longer affiliated with that institution, I am no longer authorized to access that institution's subscriptions. I am not trying to access that institution's subscriptions, however, if I try to log in to these repositories as an individual, I am automatically redirected to my former institution's Okta authentication page.

The browser: Mozilla Firefox 143.0.3. I am able to access other sites on other browsers, as well as in private Firefox windows, which suggests it is a problem with my Firefox account. These are temporary workarounds I can live with only in the very short term. I am under no circumstances willing to switch browsers. I use Firefox for a reason. FWIW, I am also contacting Okta support to see what they recommend.

The computer: Macbook Air 2020 M1. It is a personal computer. I do not have access to another device.

I have cleared my browser history, saved form data, saved site settings, cookies, and cache (x5). I have deleted all saved passwords containing the email address associated with my former institution. I have restarted the browser (x5). I have restarted my computer (x2). I have reached out to IT at the institution (they are flummoxed).

I'm nearing my wit's end with this. I'm working on multiple projects with multiple deadlines. The temporary workaround and constant barrier to access are driving me up the wall. I will be infinitely grateful for a permanent solution to this hellish problem.

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

I'm not able to uninstall PWA apps created in Firefox 143.0.1 using Windows 11 usual uninstalling procedure. If i click "uninstall" in Windows Start Menu the app remains installed. PWA apps created with Firefox do not show on Windows 11 installed apps list so I cannot uninstall them. I haven't found any guide on the web on how to uninstall PWA created from Firefox. So, how can I effectively uninstall those PWA apps? Thank you in advance for your kind answer. Regards.