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Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

I have 4 email account using Thunderbird. These are all domain imap email accounts. They work via the web hosting mail (Yahoo/Turbify). I can access many different ways: Outlook on my iPhone and iPads, Thunderbird on my desktop Mac Pro. There was some sort of tech issue at Turbify where all 4 account are hosted but all email was restored and password were reset.

However, only one account jeff@jeffmunk.com no longer work on Thunderbird, perhaps the most import one. I checked both the imap settings and smtp setting and the authentication and recommended ports and I still can't get that one account to work - but only on Thunderbird. It works retrieving from mail from Yahoo and Outlook, both phone apps or a browser on the desktop. I think I has this issue once before.

This is my original post. No response at all. Disappointing.

Non functioning Export/Import, upload images

At this point, if I could just get an opinion, a direction you might follow, if this was happening to you

It keeps recurring. This time it took 3 weeks from the time that last post. As I said in the past post, the problem is a corrupted 'sessionstore.jsonlz4 file.

My evidence is that when i ran about:support - Troubleshooting, the problem was still happening.

I just mounted a backup profile, created during the last incident. Works fine. I took the sessionstore.jsonlz4 from that backup and replaced the one in the problem profile.

After doing the replacement, the problematic profile symptoms have disappeared. At least for now, that is.

But now, I have to restore the missing portion of the session (tabs/history) created between the last occurrence and now, because of the replacement of the corrupted sessionstore.jsonlz4 with the backup.

Nobody has offered a way to do this that is not a time consuming ordeal.

What would you do?

I'm logged in to Firefox on 3 devices: personal laptop, phone, and computer at work.

I'd like to be able to sign out / log out when I finish work, so nobody can access my data but I don't seem to be able to do that.

In my view it's neither private nor secure. Because I teach, computers in the school are shared by different teachers. When I used Google chrome, I'd log out and nobody would be able to access my data. With Firefox it seems to be different. Why?

I really wanted to switch to Firefox but I don't think it could be an option now. 🥲

Sometime in not more than the last two weeks (maybe just since 9/1/24?) I started seeing this: 1. open new tab, see small FF icon and "New Tab" text. 2. enter URL and press 'Enter', or, click a favorite/hotlink on that page. 3. between that time and the time that the page actually loads, the tab icon changes from FF to the new-twitter "X" icon! 4. the "X icon" remains even after the "New Tab" text changes, and does not change to the icon of the actual web site until after its page has (fully?) loaded. See screen shots. FF version 129.0.2 (64-bit) PS - I do not use Twitter/X. I do not believe that I have ever been there, and certainly not on purpose. I use Duck Duck Go as my search engine I have not done any cache flushing, etc.

Hi,

I have experienced a worrying problem since a few days on Thunderbird client (Windows).

I recently received anonymous emails on my ISP mailbox. The sender has been disguised with display name of some of my recent recipients, but the sender is not visible when I open the message. The mail subject is also taken up from these recent emails. Each of these emails contains one of my personal family photos! These suspicious messages are only visible on Thunderbird 128.2.0esr (64 bits) Windows and not on web mail in a browser nor on the mail client of my smartphone!

Inspection of the message source in Thunderbird does not show the email header... but only the binary code of the image that has been included as an attachment.

It appears these incoming messages were modified locally in Thunderbird because I can see the original and valid emails from the senders in a web browser or from my smartphone. I suspect a malware is corrupting some inbox messages in Thunderbird. Norton did not detect any malware on my PC. Malwarebytes has quarantined a few PUPs/MUPs.

Only one of my mailboxes is affected by this problem. Is there any known vulnerability in Thunderbird similar to this report? How can I block this kind of alteration of incoming mail?

I am facing a very strange issue with my website, it is working OK on the Mozilla desktop, and IOS, and does not openly correctly on the Mozilla Android, a lot of users reported this issue to me, which is quite frustrating, can somebody guide me what's wrong here?

Hi, I've started my laptop after 3 days, opened Firefox web browser and all my tabs are closed / lost. If I try History -> "Recently closed windows" is greyed out. How can I recover all my tabs from this computer?

Thank you, Tudor

Hi Team,

Can we get details regarding the latest ESR release (128) installation issue in Windows 2012 R2 server.

We are facing failure issue of ESR 128 x64 in windows 2012 R2 server.

Regards, MM

It used to be when I moved from just my laptop to my much larger monitor the layout pane sizes adjusted proportionately. Now for some reason the message pane remains at whatever it was on the last device. Is there a way to change that?

I posted it on bugzilla too, so any kind of help is appreciated, I am tired of resizing it multiples times a day.

Steps to reproduce--> Add 'Show sidebars' to the toolbar using toolbar customization. After opening the sidebar & then bookmark panel in it, I decreased sidebar's width to the minimum by dragging the border.

Actual results--> After sometimes[opening and closing firefox a few times], sidebar's width resized itself to the default [here I didn't change anything, 'bookmark panel' remain selected]

Expected results--> Width of 'Bookmark panel'[or any other panel] in the sidebar should have remained of the width it was resized manually.

I recently installed BitDefender Password Manager. I see the message "Can't Read and change data on this site".

how can i enable the BitDefender Password manager to access all sites?

I have 1 firefox account, and two different outlook mail accounts. How can I keep both email accounts open simultaneously?

First I open a firefox private window, and then i open a MS Outlook email instance, disabling all optional cookies.

Then I open a second private Firefox instance, and when I open the second MS Outlook instance (cookies disabled like above), the MS account auto-opens the account I already opened. If I sign out of the second instance, the first instance also closes. I sign in to the second instance with the other MS Outlook account, the first MS account (in the previously opened private window) opens to the second MS outlook account.

I want to have both MS outlook accounts open simultaneously. I was able to do this in Windows 10. What changed, and how do I get the Windows 10 (preferred) behavior back?

Thanks