Firefox Virus

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Fi… (pročitajte više)

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

Asked by rinaldop75 prije 5 sati

Last reply by jscher2000 - Support Volunteer prije 3 sati

Radio Button

WHy does Firefox bypass turning a radio button to "black when clicked. Check boxes work! cut/pasting the url into EDGO works! NOTE TOO bad Mozilla does NOT have the feat… (pročitajte više)

WHy does Firefox bypass turning a radio button to "black when clicked. Check boxes work! cut/pasting the url into EDGO works! NOTE TOO bad Mozilla does NOT have the feature to roll back to a PREVIOUS version! Stan Mlynarski

Asked by Rexx98 prije 4 sati

Last reply by jscher2000 - Support Volunteer prije 3 sati

System Volume changes on focus of firefox window.

[Audio Issue] Firefox Causes Background App Volume Drop on Tab Focus — All Volumes at 100%, Issue Not Present in Portable Issue Summary: Whenever I focus a Firefox tab (… (pročitajte više)

[Audio Issue] Firefox Causes Background App Volume Drop on Tab Focus — All Volumes at 100%, Issue Not Present in Portable

Issue Summary: Whenever I focus a Firefox tab (even a blank or safe mode one), the audio volume of background applications (e.g., Spotify) drops or changes audibly. It’s not a ducking effect (as all ducking settings are disabled), and Windows volume mixer shows all apps still at 100%. The issue happens only while Firefox is focused — not minimized, not unfocused.

Reproduction Steps:

Play music using Spotify or another app.

Focus any Firefox window or tab.

Background audio becomes quieter or altered — then returns to normal once Firefox is unfocused. Specifically on focus it will change system volume to 58, then return to what it was previously when unfocused.

System Info:

OS: Windows 11 (fully updated)

Firefox Version: 128.0.2 (issue present since at least 127)

Audio Output: Realtek and NVIDIA High Definition Audio (same issue on both)

Spotify Version: Latest Windows Store version

Windows Sound Settings:

Communications tab: "Do nothing"

All app volumes: 100%

No enhancements or spatial effects enabled

Troubleshooting Already Tried (No Success):

Step Result ✅ Disabled audio ducking in Windows No effect ✅ Disabled audio enhancements No effect ✅ Ran Firefox in Troubleshoot Mode (Safe Mode) Issue persists ✅ Changed Firefox audio backend to winmm via about:config No improvement ✅ Fully reset Firefox profile (about:support → Refresh) Issue persists ✅ Verified with Process Explorer (audiodg.exe shows activity on tab focus) Confirms session change ✅ Ensured all apps in volume mixer show 100% No volume mismatch ✅ Rebooted and tested cleanly Still occurs ✅ Tested Firefox Portable (fresh instance) Issue does NOT occur (portable version behaves as expected)

Additional Notes:

The issue appears to be triggered by the main installed version of Firefox only.

A completely clean portable version does not cause the volume change, suggesting something related to the system-wide install, global config, or registry entries is affecting it.

Even without extensions, without playing any video/audio in Firefox, just focusing the window causes this volume behavior.

What I Plan to Try Next:

Fully uninstall Firefox (including deleting AppData and registry leftovers), then reinstall cleanly to see if that resolves it.

Possibly test Firefox ESR if needed.

Request for Help:

Has anyone experienced Firefox causing audio session or DSP changes on focus, especially with audiodg.exe activity?

Could there be a hidden system-level or registry config that ties Firefox to a shared exclusive audio session?

Any way to trace which audio sessions Firefox creates and how Windows handles them?

Let me know if you'd like logs, about:support data, Process Explorer thread captures, or a video of the issue. I’d appreciate any help from the community in narrowing this down.

Thanks! —Justin

Asked by Justin67 prije 4 sati

Last reply by jscher2000 - Support Volunteer prije 3 sati

Restore FireFox

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunder… (pročitajte više)

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

Asked by David Francis prije 2 dana

Last reply by David Francis prije 3 sati

Create an account to access aol/verizon.net email. This should be simple.

The subject says it all. I am expecting to see a link to page(s) that describe how to create an account and supply the necessary details. I managed to create an account f… (pročitajte više)

The subject says it all. I am expecting to see a link to page(s) that describe how to create an account and supply the necessary details. I managed to create an account for outlook, but can't repeat the process for AOL/verizon for what eve reason,

-m

Asked by kearney_ma prije 1 dan

Last reply by kearney_ma prije 3 sati

Can't send email

Tried to send an email and got "Sending of the message failed. An error occurred while sending mail. The mail server responded: <[concealed]>: Recipient address rej… (pročitajte više)

Tried to send an email and got "Sending of the message failed. An error occurred while sending mail. The mail server responded: <[concealed]>: Recipient address rejected: Access denied. Please check the message recipient "[concealed]" and try again." Recently I changed the password for my email server account, and I'm suspicious that it is stored in Thunderbird on my computer and needs to be updated. How? When I go to the passwords area, it says "Logins for the following providers are stored on your computer....". I select "show Passwords" and get "verify your identity to reveal saved passwords". I need to enter my master password, which I forget. Now what?

Asked by delawton prije 6 sati

Last reply by Googlethunderbird. prije 4 sati

Calendar Reminders Not Showing

Some of my calendar reminders are not appearing. At least one in particular is still showing. This is a daily reminder. Other reminders whether for a set period or just a… (pročitajte više)

Some of my calendar reminders are not appearing. At least one in particular is still showing. This is a daily reminder. Other reminders whether for a set period or just a one off do not appear.

I am using Version 140.1 on Firefox.

Asked by Oldneweng prije 4 sati

How do I get my iPhone and Gmail to recognize Firefox as a valid browser option?

Neither my browser options in Settings list Firefox and I’m not given the ability to add it. Similarly, even though I have Firefox installed on my phone, Gmail won’t let… (pročitajte više)

Neither my browser options in Settings list Firefox and I’m not given the ability to add it. Similarly, even though I have Firefox installed on my phone, Gmail won’t let me use Firefox when I click on a link in an email (interestingly enough, as of about 10 days ago, it won’t let me use Safari either, which is my default browser, and I didn’t update or change ANYTHING on my phone, settings, Gmail app, or anything else! I tried everything I could think of to fix this weird bug (I was a programmer analyst for a long time so I’m not completely clueless) but nothing worked. I called Apple Support and they ran all of their software and hardware tests and said everything was fine and told me to call Google support, which DOES NOT EXIST. I don’t expect you to deal with Google’s bugs but if you have any idea of how to get my phone’s settings and Gmail to recognize your browser as a legitimate option, please let me know.

Thank you.

Asked by susanratner11 prije 4 sati

verizon.net account changing from IMAP to POP3

I have made 3 attempts to add a thunderbird account to receive email from an old verizon.net account server. All have failed. All three times, I got the message. … (pročitajte više)

I have made 3 attempts to add a thunderbird account to receive email from an old verizon.net account server. All have failed.

All three times, I got the message.

     "Unable to login at server. Probably wrong configuration"

which is a remarkably ambiguous error message. It takes about 10 minutes for that message to appear.

I am able to log directly/independently into what I understand is the verizon server. But obviously I am doing something wrong.

Independently, I successfully added a thunderbird account for an outlook.com.

I will skip the verizon account for the time being. I have one other account to move the Thunderbird.

I successfully moved all three to Mac mail a few weeks ago, only to discover that I really don't like it for a variety of reasons, the most significant for me was that

     - I learned about IMAP
     -  I couldn't delete messages, although IMAP on a mac creates the 

illusion that I could.

There is nothing quite like seeing messages that I know have deleted, reappear marked as unread, right before my eyes.

Thoughts anyone?

-m

Asked by kearney_ma prije 1 dan

Last reply by kearney_ma prije 5 sati

Filtering out post-dated emails

Over the last month or so I've been been getting a lot of junk which is timestamped with future dates - like 2066 for example. Presumably this is done to promote the mess… (pročitajte više)

Over the last month or so I've been been getting a lot of junk which is timestamped with future dates - like 2066 for example. Presumably this is done to promote the message to the 'front' of my inbox. Unfortunately there are now so many of these that I risk overlooking more important mail. Is there any way of filtering out 'impossible' dates I wonder? Any help would be gratefully received! Robin.

Asked by orbin prije 5 sati

Moving eMail from inbox to a Storage Folder. Storage Folder will not accept.

Hi Everybody, I am trying to move some eMails from the inbox to one specific Storage Folder. I seem to be able to move messages to any Storage Folder I want, except for … (pročitajte više)

Hi Everybody,

I am trying to move some eMails from the inbox to one specific Storage Folder. I seem to be able to move messages to any Storage Folder I want, except for this one, single Storage Folder.

There must be something in that Storage Folder settings that deny a move. What could it be?

Asked by jPaul prije 1 dan

Last reply by jPaul prije 6 sati

MS work account

Hello I need help. When I automatically add an MS work account as Exchange, I can send emails but not receive them. However, when I select IMAP, I can receive emails but … (pročitajte više)

Hello I need help. When I automatically add an MS work account as Exchange, I can send emails but not receive them. However, when I select IMAP, I can receive emails but not send them (I get a message that logging in to the server using my username failed). My private MS account is configured correctly by default, and everything works fine (at first place).

ver 140.0.1esr x64

Asked by wojtek.wieczorek prije 6 sati

Migrating Thunderbird 140 To A New Windows Computer

Hi all. Previously, when moving to a new computer (Windows 11) with Thunderbird, I would install a new instance of Thunderbird on the new computer and run it once. This … (pročitajte više)

Hi all.

Previously, when moving to a new computer (Windows 11) with Thunderbird, I would install a new instance of Thunderbird on the new computer and run it once. This created the default Thunderbird profile in the Profiles directory. I would then copy the contents of the existing Thunderbird profile into the new one. This allowed Thunderbird to be fully operational with all accounts and filters working, requiring no further setup.

In version 140, I have followed the same process. While I do see all of the email accounts, they are not functioning.

Any advice on how to do a migration with Thunderbird 140 version?

Asked by jeffrey13iap prije 4 dana

Last reply by jeffrey13iap prije 6 sati

Passwords Missing

Yesterday passwords were available in the settings , privacy / security section . I then shut down the computer late evening . The next day I started the computer, star… (pročitajte više)

Yesterday passwords were available in the settings , privacy / security section . I then shut down the computer late evening . The next day I started the computer, started firefox and logged into a website and noticed Firefox password didn't seem to be working. I went to Settings / Privacy/ Security / Passwords and all my passwords were missing . How I get the passwords back

Asked by Sparky524 prije 6 sati

Constant error message for Gmail calendar event. Can't dismiss or snooze.

Help! I'm getting constant pop-up notifications for an event on my Gmail calendar, and I can't dismiss or snooze them. I tried deleting the event via my iPhone calendar,… (pročitajte više)

Help!

I'm getting constant pop-up notifications for an event on my Gmail calendar, and I can't dismiss or snooze them. I tried deleting the event via my iPhone calendar, where the event was originally created.

It's driving me crazy. I just switched to Thunderbird from Outlook, and I'm ready to abort mission. I can't use Thunderbird if it is going to send me reminders for orphaned or corrupted calendar events I can't dismiss constantly.

Please help!

Here is the error message:

Error Code: MODIFICATION_FAILED

Status Code: 2,147,500,037, null

Server Replied with 400 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view.

Asked by J Vimo prije 7 sati

Crash Report Crashed!

So, Thunderbird crashed today, and I was writing up a nice Crash Report when the dialog I was typing into vanished! I have no idea if it sent what I was typing (I didn't… (pročitajte više)

So, Thunderbird crashed today, and I was writing up a nice Crash Report when the dialog I was typing into vanished! I have no idea if it sent what I was typing (I didn't initiate a "send" [I don't know how "Submit" was languaged, there]).

This is the only way I could find to pass this information on to, hopefully, the developers. I suppose I could hunt for a Bugzilla vehicle, but I'm pretty busy, right now, so you're lucky you're getting this! It took a while to get here!!!

Asked by Steve Lawson prije 7 sati