Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Trying to update but after saving the file it doesn't happen. Suggestions made is to install but I don't know how or see anything re installing?

  • 2 odgovori
  • 1 ima ovaj problem
  • Posljednji odgovor poslao cor-el

OllieCohen
OllieCohen
more options

I am advised that my latest update has not been installed. When I click on requesting installation a box appears asking if I want to save the file. I have answered yes and the file is saved. Despite this installation does not occur automatically and the directions state that if it doesn't I should "click here" which I do and the same box asking if I want to save the file continuously appears. I went into the general question area and see that I need to install it but I don't see anyway to do so.

I am advised that my latest update has not been installed. When I click on requesting installation a box appears asking if I want to save the file. I have answered yes and the file is saved. Despite this installation does not occur automatically and the directions state that if it doesn't I should "click here" which I do and the same box asking if I want to save the file continuously appears. I went into the general question area and see that I need to '''install''' it but I don't see anyway to do so.

All Replies (2)

ideato
ideato
more options

Try manually check for updates read here for all must how information, it very easy:

https://support.mozilla.com/en-US/kb/Updating%20Firefox#w_how-do-i-manually-check-for-updates


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can download and install the full version if there are problems with updating.