Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

None of the plugins work with the latest version (3.6.15)

  • 6 odgovori
  • 15 ima ovaj problem
  • Posljednji odgovor poslao Argent009

more options

Firefox updated to version 3.6.15 the other day and none of my addons work any longer, including a toolbar, Web of Trust, NoScript, FlipClock, DownloadHelper and several others, they all simply ceased functioning.

Firefox updated to version 3.6.15 the other day and none of my addons work any longer, including a toolbar, Web of Trust, NoScript, FlipClock, DownloadHelper and several others, they all simply ceased functioning.

All Replies (6)

more options

This can happen if one of the files that stores details on installed add-ons is corrupt. Try the section on corrupt extension files in this link - https://support.mozilla.com/kb/Unable+to+install+add-ons

Though that link is about how to fix a different problem, the method for removing corrupt extension files may be able to fix your problem.

more options

Thanks, unfortunately that didn't have any effect on the problem. :(

more options

Just to be sure, you tried this?

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (Firefox 4: click the Tools button at the left side of the Search Bar) to do a compatibility check.

You can also try: "Reset all user preferences to Firefox defaults" on the Safe mode start window.

more options

Cor-el, that's what the guy above suggested, no luck. What's weird is that the extensions show as being installed and enabled in the addons menu, they just aren't working. At first I thought it was just a compatibility issue but if that were the case it'd say that in the addons menu, it doesn't. Deleting what you guys have suggested doesn't seem to do anything, it's really a head scratcher.

more options

Can you make an individual extension work if you disable all others?

more options

No, well, as far as I can tell all the ones related to Javascript updates are working but that's it.