Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox update cannot access the license agreement and therefore won't load update.

  • 1 odgovor
  • 6 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao cor-el

AnonymousUser
AnonymousUser
more options

Firefox cannot access the license agreement and therefore will not load updates. I uninstalled and reinstalled the browser. This did not solve the problem. The updates are not installed because the license agreement, which the software cannot find, is not signed.

This happened

Every time Firefox opened

== I was asked to install an update

Firefox cannot access the license agreement and therefore will not load updates. I uninstalled and reinstalled the browser. This did not solve the problem. The updates are not installed because the license agreement, which the software cannot find, is not signed. == This happened == Every time Firefox opened == I was asked to install an update

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall