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INCOMING EMAILS TAKING A LOT OF TIME TO OPEN AND READ

Thunderbird Crashing and slow performance
venkatesh efclogistics
venkatesh efclogistics

Hello Folks,

We are a team of around 15 users who have been using Mozilla Thunderbird with Google IMAP for the last few years. Until recently, Thunderbird has been working reliably without any major issues.

However, for approximately the last one week, we have been facing a serious performance issue with incoming emails. Around 12 out of 15 users are experiencing the same problem.

The main issues we are facing are:

Newly received emails take a very long time to download. After clicking on a newly received email, it takes a considerable amount of time to open and display the content. Emails appear to be downloading extremely slowly, even though our internet connection is a 100 Mbps ILL (Internet Leased Line). The issue is affecting multiple users simultaneously, so it does not appear to be limited to a particular user's Thunderbird profile or PC. We have already tried Repair Folder / Repair Inbox, but the issue persists. We are using Google's IMAP servers for our email accounts.

We are currently using Mozilla Thunderbird 153.0.3 (64-bit) – Meadow Badge.

Could this be a known issue or bug in the latest Thunderbird 153.0.3 update, particularly with Google IMAP?

We would appreciate any guidance from the Thunderbird community/support team on how to troubleshoot and resolve this issue. If there are any recommended settings, logs, diagnostics, or Thunderbird configuration changes that we should check, please let us know.

Since this issue is affecting 12 out of 15 users, it is becoming a significant operational problem for our team.

Any help or suggestions would be highly appreciated.

Thank you.

Hello Folks, We are a team of around 15 users who have been using Mozilla Thunderbird with Google IMAP for the last few years. Until recently, Thunderbird has been working reliably without any major issues. However, for approximately the last one week, we have been facing a serious performance issue with incoming emails. Around 12 out of 15 users are experiencing the same problem. The main issues we are facing are: Newly received emails take a very long time to download. After clicking on a newly received email, it takes a considerable amount of time to open and display the content. Emails appear to be downloading extremely slowly, even though our internet connection is a 100 Mbps ILL (Internet Leased Line). The issue is affecting multiple users simultaneously, so it does not appear to be limited to a particular user's Thunderbird profile or PC. We have already tried Repair Folder / Repair Inbox, but the issue persists. We are using Google's IMAP servers for our email accounts. We are currently using Mozilla Thunderbird 153.0.3 (64-bit) – Meadow Badge. Could this be a known issue or bug in the latest Thunderbird 153.0.3 update, particularly with Google IMAP? We would appreciate any guidance from the Thunderbird community/support team on how to troubleshoot and resolve this issue. If there are any recommended settings, logs, diagnostics, or Thunderbird configuration changes that we should check, please let us know. Since this issue is affecting 12 out of 15 users, it is becoming a significant operational problem for our team. Any help or suggestions would be highly appreciated. Thank you.

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