Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Email Folders Don't Always Sync

  • 1 odgovor
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao david

jbaird2
jbaird2
more options

Hi. I have been using Thunderbird successfully with my email account for years. Recently a new problem has appeared. Generally, if I create a subfolder in Thunderbird I see it in the Comcast webmail, and vice versa. Sometimes, however, it doesn't carry through. I have some that are visible in webmail but don't show up in Thunderbird. I have removed and re-added the account to Thunderbird. Still they don't show up. I have checked with Comcast Support and they say that the account is fine. Is there something I can do to fix this? Thanks for any help you can offer.

Jeff

Hi. I have been using Thunderbird successfully with my email account for years. Recently a new problem has appeared. Generally, if I create a subfolder in Thunderbird I see it in the Comcast webmail, and vice versa. Sometimes, however, it doesn't carry through. I have some that are visible in webmail but don't show up in Thunderbird. I have removed and re-added the account to Thunderbird. Still they don't show up. I have checked with Comcast Support and they say that the account is fine. Is there something I can do to fix this? Thanks for any help you can offer. Jeff

Izabrano rješenje

Click to see if you are subscribed to the folders . Highlight account, right click, select subscribe

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

david
david
  • Top 10 Contributor
more options

Odabrano rješenje

Click to see if you are subscribed to the folders . Highlight account, right click, select subscribe