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Can never fully verify an account when creating new account

  • 3 odgovori
  • 0 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao david

laurent11
laurent11
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Hi,

I use a siteground server and whenever I add a new account, TB recognizes the settings but when I click "Next" to finalize the process, it never completes.

If I try to configure it manually, I get an error saying "incoming server already exists."

To fix the problem, I have to exit TB and manually edit the profile file.

I end up adding:

user_pref("mail.account.accountXX.identities", "idXX"); user_pref("mail.account.accountXX.server", "serverXX");

Then I make a copy of another account's

user_pref("mail.identity.idXX.XXX"

settings and make them fit the new account.

As you can guess, it's pretty tedious and annoying but I don't understand why this happens.

Any ideas?

L

Hi, I use a siteground server and whenever I add a new account, TB recognizes the settings but when I click "Next" to finalize the process, it never completes. If I try to configure it manually, I get an error saying "incoming server already exists." To fix the problem, I have to exit TB and manually edit the profile file. I end up adding: user_pref("mail.account.'''accountXX'''.identities", "'''idXX'''"); user_pref("mail.account.'''accountXX'''.server", "'''serverXX'''"); Then I make a copy of another account's user_pref("mail.identity.idXX.XXX" settings and make them fit the new account. As you can guess, it's pretty tedious and annoying but I don't understand why this happens. Any ideas? L

Izmjenjeno od strane laurent11

Izabrano rješenje

If you're entering password at time of creation, stop doing that. That is usually the way to resolve the issue.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (3)

david
david
  • Top 10 Contributor
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Odabrano rješenje

If you're entering password at time of creation, stop doing that. That is usually the way to resolve the issue.

laurent11
laurent11 Vlasnik pitanja
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Ah, that was it!

Somehow I think if this causes a problem, it shouldn't be offered as an option on creation.

Thanks!

david
david
  • Top 10 Contributor
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I'm glad it worked. I don't about all acconts, but that works on all problems I have seen reported here.