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Using Microsoft TEAMS on Firefox with Windows 11

Allan Eves
Allan Eves
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Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault code says "Unable to join meeting. Check URL and try again." Please note; seem to have issue with Microsoft not accepting my normal use email account address. Don't even get this far on normal account. Only when logged in on a Microsoft email account does this fault code come back. Please note: Computer sending this request from, not unit having problems with. Seem to have issue on this unit also. Not sure 100% if same problem. This computer, Win 10. Problem computer Windows 11.

Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault code says "Unable to join meeting. Check URL and try again." Please note; seem to have issue with Microsoft not accepting my normal use email account address. Don't even get this far on normal account. Only when logged in on a Microsoft email account does this fault code come back. Please note: Computer sending this request from, not unit having problems with. Seem to have issue on this unit also. Not sure 100% if same problem. This computer, Win 10. Problem computer Windows 11.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Could you walk me through the sequence of steps:

First, are you starting with a link that opens in Firefox, or are you already using your calendar in the Teams app?

When you open a link to a Teams call in Firefox, there should be three buttons with options to take the call in the browser or in the Teams app. Do you get that page? What messages do you get on that page?

Here's another thread about that page which might be the same issue, or maybe it's a different issue:

https://support.mozilla.org/questions/1383402