Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

virtual folders not working properly

  • 5 odgovori
  • 1 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao Wayne Mery

more options

and another one, i'm afraid! all my emails from September have disappeared! they're still in the Inbox, but in my READ virtual folder, they've gone. here is a screenshot of the properties for it, as well as some September email dates from my Inbox. (the "does not contain" is my email address)

and another one, i'm afraid! all my emails from September have disappeared! they're still in the Inbox, but in my READ virtual folder, they've gone. here is a screenshot of the properties for it, as well as some September email dates from my Inbox. (the "does not contain" is my email address)
Priloženi snimci ekrana

All Replies (5)

more options

see my previous suggestion to rebuild the global database. https://support.mozilla.org/en-US/kb/rebuilding-global-database

more options

thanks, but no, that didn't help. i still can't see anything for September, or in fact anything after August 9th, in any of my saved searches.

more options

I would expect the global file rebuild to take anything up a a whole day in the background, depending on the size of the store to be indexed.

more options

Perhaps this bug might be similar https://bugzilla.mozilla.org/show_bug.cgi?id=1777308

Have you tried multiple restarts of your computer?

more options

Please post a new support request if you see the same problem when updating to version 115.