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Firefox not accessing streaming radio

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  • 1 ima ovaj problem
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  • Posljednji odgovor poslao cor-el

jplevin1
jplevin1
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I'm using Firefox with a mac with OSX El Capitan 10.11.6. I've used it for many years, with no problem accessing streaming radio and archived radio. Now, I'm beginning to not be able to have access. I'm wondering if I need to update to a newer version but am loathe to do so for fear of unintended consequences. Any ideas?

I'm using Firefox with a mac with OSX El Capitan 10.11.6. I've used it for many years, with no problem accessing streaming radio and archived radio. Now, I'm beginning to not be able to have access. I'm wondering if I need to update to a newer version but am loathe to do so for fear of unintended consequences. Any ideas?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check in the Web Console what content is blocked.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window