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mail server password required keeps popping up

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  • Posljednji odgovor poslao Stans

tom.wright1
tom.wright1
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Please delete this thread....problem has been fixed

Hi there

Trying to help my octogenarian Dad with a Thunderbird problem, a programme I don't use myself.

He keeps getting a message pop up asking to confirm his password, either when sending emails or just opening up the programme. A quick google search has revaled a number of other people struggling with this, but i can't find a definitive solution. Can anyone suggest one? It seems to relate to server settings somewhere...

Passwords haven't been changed.

Thanks Tom

Please delete this thread....problem has been fixed Hi there Trying to help my octogenarian Dad with a Thunderbird problem, a programme I don't use myself. He keeps getting a message pop up asking to confirm his password, either when sending emails or just opening up the programme. A quick google search has revaled a number of other people struggling with this, but i can't find a definitive solution. Can anyone suggest one? It seems to relate to server settings somewhere... Passwords haven't been changed. Thanks Tom

Izmjenjeno od strane tom.wright1

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Stans
Stans
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First, let's have a look at his Thunderbird environment. Go to Help > Troubleshooting Information > Copy text to clipboard. Paste this in your next reply.