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I recently had to uninstall and reinstall Thunderbird. Inboxes for both my email addresses have now been restored, however I cannot resore the sent mail - help

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  • Posljednji odgovor poslao Toad-Hall

orsieben
orsieben
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I have an Acer laptop with Windows 10. Because of malfunctions I had had to uninstall and reinstall Thunderbird. At first there was trouble getting all my old incoming mail for my 2 email addresses to load, but finally these loaded themselves, in part painfully slowly, but fine they are there. My sent mail is not. Following directions I have found 2 profiles and examined them as carefully as possible. The larger one is now much reduced in size and I assume this was where the incoming mail was stored. I found one subheading for sent mail in one profile for one of the the email addresses but it was empty. I could not find one at all for the other. Where is my sent mail which is quite important? Further query: if incoming mail is transferred from the profile to the newly installed Thunderbird rather than just copied from it, does this mean it is no longer backed up?

I have an Acer laptop with Windows 10. Because of malfunctions I had had to uninstall and reinstall Thunderbird. At first there was trouble getting all my old incoming mail for my 2 email addresses to load, but finally these loaded themselves, in part painfully slowly, but fine they are there. My sent mail is not. Following directions I have found 2 profiles and examined them as carefully as possible. The larger one is now much reduced in size and I assume this was where the incoming mail was stored. I found one subheading for sent mail in one profile for one of the the email addresses but it was empty. I could not find one at all for the other. Where is my sent mail which is quite important? Further query: if incoming mail is transferred from the profile to the newly installed Thunderbird rather than just copied from it, does this mean it is no longer backed up?

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Toad-Hall
Toad-Hall
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re :I have an Acer laptop with Windows 10. Because of malfunctions I had had to uninstall and reinstall Thunderbird. Did you need to perform an install of OS or recovery etc? If yes: Is there a 'windows.old' folder on desktop ?

Prior to all the problems did you use Pop or IMAP mail accounts?

Now all is installed again, what type of mail account are you currently using Imap or POP ?