Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

My Firefox login account does not work from Windows 10 desktop

  • 2 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao James

MaxxSound
MaxxSound
more options

My Firefox login account works from Android, does not work from Windows 10 desktop. error: "Please enter a correct username and password. Note that both fields are case-sensitive." Is there a possible browser setting that needs to be checked?

My Firefox login account works from Android, does not work from Windows 10 desktop. error: "Please enter a correct username and password. Note that both fields are case-sensitive." Is there a possible browser setting that needs to be checked?

All Replies (2)

WestEnd
WestEnd
more options

No problem with Windows 10 and logging into the firefox forum help sections. I think your phone saved the login but your computer didn't save so you need to go back to check your login and password.

James
James
  • Top 25 Contributor
  • Moderator
more options

MaxxSound said

My Firefox login account works from Android, does not work from Windows 10 desktop. error: "Please enter a correct username and password. Note that both fields are case-sensitive." Is there a possible browser setting that needs to be checked?

An account on what site or service?

Are you talking about your account on this https://support.mozilla.org site or are you talking about a Firefox Account in which this site does not make use of.

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account