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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I don't understand why, when I put my password i don't see "bozze" "modelli" "posta inviata" and "archivi"

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  • Posljednji odgovor poslao Zenos

sabina.fornetti
sabina.fornetti
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In my pc, I have 4 account in thunderbird, but I don't see the same "tree" for each account.

For example: account segreteria.tecniche-erboristiche@unito.it I have "posta in arrivo" - "bozze" - "modelli" - "posta inviata" - "Archivi" and them I have the folder: "cestino" - "gmail" - "bozze" - "cestino" - "posta inviata"

and for my personal account sabina.fornetti@unito.it i have only "posta in arrivo" and the folder: cestino - bozze - posta inviata

I think there is a problem with the configuration system, in fact when I send a message then this is not saved in the sent-folder.

Could you give me kindle attention to solve my problem?

Best regards Sabina

In my pc, I have 4 account in thunderbird, but I don't see the same "tree" for each account. For example: account segreteria.tecniche-erboristiche@unito.it I have "posta in arrivo" - "bozze" - "modelli" - "posta inviata" - "Archivi" and them I have the folder: "cestino" - "gmail" - "bozze" - "cestino" - "posta inviata" and for my personal account sabina.fornetti@unito.it i have only "posta in arrivo" and the folder: cestino - bozze - posta inviata I think there is a problem with the configuration system, in fact when I send a message then this is not saved in the sent-folder. Could you give me kindle attention to solve my problem? Best regards Sabina

All Replies (1)

Zenos
Zenos
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.