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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

My add-ons are deleted from time to time

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  • Posljednji odgovor poslao FredMcD

Rebecca
Rebecca
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My add-ons are disappearing from Firefox. There is a random pattern here. Sometimes I close Firefox and then I open it to discover my add-ans have disappeared. Sometimes they just stop showing up while I am using Firefox and haven't triggered anything.

My add-ons are disappearing from Firefox. There is a random pattern here. Sometimes I close Firefox and then I open it to discover my add-ans have disappeared. Sometimes they just stop showing up while I am using Firefox and haven't triggered anything.

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FredMcD
FredMcD
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I assume the add-ons in question are compatible with the current Firefox.

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Delete all extensions files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.