Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox crashes

  • 1 odgovor
  • 1 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao Shadow110

Gra6
Gra6
more options

Firefox crashes constantly, even when reinstalling with no add-ons. I've downloaded a new copy but that crashes too. I can't give you any other information.

Firefox crashes constantly, even when reinstalling with no add-ons. I've downloaded a new copy but that crashes too. I can't give you any other information.

All Replies (1)

Shadow110
Shadow110
more options

Yes you could have given information by turning on within Firefox send info to Mozilla before posting.

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.