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Your Firefox profile cannot be loaded. It may be missing or inaccessible.

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I do not know what to do, I cannot get Firefox to load at all. The message above is what I keep getting. I tried looking in my profile for the profile.ini file and cannot find one....I have tried uninstalling and reinstalling to no avail. Firefox is my browser I hate all the others. What can I do!!!

I do not know what to do, I cannot get Firefox to load at all. The message above is what I keep getting. I tried looking in my profile for the profile.ini file and cannot find one....I have tried uninstalling and reinstalling to no avail. Firefox is my browser I hate all the others. What can I do!!!

Izabrano rješenje

Nevermind, I was able to create a new profile and get Firefox started again.

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Dodatni detalji o sistemu

Aplikacija

  • Korisnički agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063

Više informacija

FredMcD
  • Top 10 Contributor
4274 rješenja 59943 odgovora
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Korisan odgovor

I don't have ANY profile.ini files! What am I supposed to do now....this does not help me at all.

I don't have ANY profile.ini files! What am I supposed to do now....this does not help me at all.

Odabrano rješenje

Nevermind, I was able to create a new profile and get Firefox started again.

Nevermind, I was able to create a new profile and get Firefox started again.
FredMcD
  • Top 10 Contributor
4274 rješenja 59943 odgovora
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Well done.

Well done.
Partisanpixel 0 rješenja 12 odgovora
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nikbait said

Nevermind, I was able to create a new profile and get Firefox started again.

How were you able to do this? I've followed the instructions from this: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible but trying to open the Profile Manager just produces the error message over and over and over. thx,

''nikbait [[#answer-1007359|said]]'' <blockquote> Nevermind, I was able to create a new profile and get Firefox started again. </blockquote> How were you able to do this? I've followed the instructions from this: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible but trying to open the Profile Manager just produces the error message over and over and over. thx,
FredMcD
  • Top 10 Contributor
4274 rješenja 59943 odgovora
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Partisanpixel You may have a corrupt profiles.ini file. Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/
  • Linux: *~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

Locate the profiles.ini file. Then rename or delete it.

'''Partisanpixel''' You may have a corrupt '''profiles.ini''' file. '''Close Firefox.''' Open your file browser to this hidden location: * Mac: *~/Library/Application Support/Firefox/ * Linux: *~/.mozilla/firefox/ * Windows: %AppData%\Mozilla\Firefox\ * *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ Locate the '''profiles.ini''' file. Then rename or delete it.
Partisanpixel 0 rješenja 12 odgovora
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Thanks @FredMcD. I have no ~/Library Application Support/Firefox folder, which is odd. Even after I delete all traces of Firefox and reinstall and restart, I get the profiles error. I've done this 3x, always resulting in the profile errors message.

Thanks @FredMcD. I have no ~/Library Application Support/Firefox folder, which is odd. Even after I delete all traces of Firefox and reinstall and restart, I get the profiles error. I've done this 3x, always resulting in the profile errors message.
FredMcD
  • Top 10 Contributor
4274 rješenja 59943 odgovora
Objavljeno

Partisanpixel Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

'''Partisanpixel''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Ask A Question link; https://support.mozilla.org/en-US/questions/new''' Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is '''Troubleshooting Information.''' Please press the '''Share Data button.''' This will let us look at your system details. '''No Personal Information Is Collected.'''
Partisanpixel 0 rješenja 12 odgovora
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Thanks @FredMcD. I've submitted and issue.

Thanks @FredMcD. I've submitted and issue.
cor-el
  • Top 10 Contributor
  • Moderator
17591 rješenja 159130 odgovora
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In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder.

In Mac OS X v10.7 and later, the <b>~/Library</b> folder in the Home directory is a hidden folder. *http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X