Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird keeps downloading duplicate messages

  • 2 odgovori
  • 12 ima ovaj problem
  • 97 views
  • Posljednji odgovor poslao CoryA

more options

In the last days Thunderbird keeps downloading duplicate copies of messages previously downloaded. It's on the second round now, I previously deleted many of these same duplicates.

In the last days Thunderbird keeps downloading duplicate copies of messages previously downloaded. It's on the second round now, I previously deleted many of these same duplicates.

Izabrano rješenje

I would suggest that those duplicate emails are not actually downloading, but are deleted emails reappearing.

If this is the case then you may have a corrupted folder. I'm going to asume this is your 'Inbox' folder. Please do the following.

Move all good emails out of 'Inbox' into another suitable folder for organising. Delete all unwanted emails. When 'Inbox' is empty, right click on 'Inbox' folder and select 'Compact'.

right click on Junk folder and select 'Empty Junk'. right click on 'Junk' folder and select 'Compact'.

right click on 'Deleted/Trash' folder and select 'Empty deleted'.

You do not usually need to empty the Inbox before compacting, but if you suspect any corruption on that folder it is a wise procedure.

Info on Compacting...what it does and why it is important.

Pročitajte ovaj odgovor sa objašnjenjem 👍 2

All Replies (2)

more options

Odabrano rješenje

I would suggest that those duplicate emails are not actually downloading, but are deleted emails reappearing.

If this is the case then you may have a corrupted folder. I'm going to asume this is your 'Inbox' folder. Please do the following.

Move all good emails out of 'Inbox' into another suitable folder for organising. Delete all unwanted emails. When 'Inbox' is empty, right click on 'Inbox' folder and select 'Compact'.

right click on Junk folder and select 'Empty Junk'. right click on 'Junk' folder and select 'Compact'.

right click on 'Deleted/Trash' folder and select 'Empty deleted'.

You do not usually need to empty the Inbox before compacting, but if you suspect any corruption on that folder it is a wise procedure.

Info on Compacting...what it does and why it is important.

more options

I have a SIMPLER SOLUTION. I right-clicked the Inbox. This gave a window of options, and I selected 'Properties'. This gave a window containing a button labeled 'Repair Folder'. I clicked on that button, and it seems to have solved the problem. The link on Compacting_Folders given in the above postings is also helpful. I will try to remember to compact my Inbox from time to time.