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My folders are not showing on my e-mail account

  • 2 odgovori
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao Gertie22

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When I opened my e-mails tonight all my folders were missing.How can I get them back?

When I opened my e-mails tonight all my folders were missing.How can I get them back?

Izabrano rješenje

Is the left 'Folder Pane' completely empty? No mail account name and no folders ?

Is there a mail account name, but no folders?

Please post image of your Folder Pane, so to clarify what you are seeing.

What type of mail account do you use? POP or IMAP ?

If IMAP: TRy to subscribe to see folders: right click on mail account name and select 'Subscribe' Do you see a list of folders ? select folders you want to subscribe to see and click on OK

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

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Odabrano rješenje

Is the left 'Folder Pane' completely empty? No mail account name and no folders ?

Is there a mail account name, but no folders?

Please post image of your Folder Pane, so to clarify what you are seeing.

What type of mail account do you use? POP or IMAP ?

If IMAP: TRy to subscribe to see folders: right click on mail account name and select 'Subscribe' Do you see a list of folders ? select folders you want to subscribe to see and click on OK

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Got them back - many thanks for the help.