I am having trouble opening About section on LinkedIn on firefox. I can open them on my safari application. How do I change firefox as this is only happening there.
I work out of LinkedIn. Just recently, I have trouble opening About sections on LinkedIn. I have both firefox and safari on my macbook pro laptop. I can have both applications open on my computer in different windows and use this constantly when working. I mainly use firefox if I only use one of the applications. Not being able to access these same sections is making it difficult. LinkedIn says I need to clear out my cache and whatever. I am not sure how to do this and there may be other things that need to be done. Can you help?
All Replies (1)
Hi,
Here are some standard troubleshooting steps that may resolve the issue. Please note that all of them have articles with detailed instructions linked:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
Does any of the above help? Looking forward to your update on how it goes!
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