how to access my firefox account when email is already changed without a secondary email on account?
Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda
Hi,
I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to.
The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore).
thanks for your help
Regards,
Melinda
All Replies (1)
Hi,
Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla accounts (which is a different thing from peer to peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.