Unable to send emails, but receiving emails OK
I have installed Thunderbird as a first-time user on a new computer. I am able to receive emails but cannot send. I have the correct outgoing server settings and confirmed this with my ISP. They recommended that I check to see if my antivirus software is preventing from sending, so I uninstalled Firewall and it's still not sending. Can you assist in any other options that I should try to get emails to send?
All Replies (5)
Try posting a screenshot of the SMTP server settings pane and the complete text of error message.
I am not getting an error message...it just clocks for hours as if it's still trying to send the email but never sends. See screenshot attached. I have also attached my SMTP server settings and have confirmed this info with my local ISP.
Any suggestions?
Just a possibility... change the user name to the full email address and try again
Still getting the same issue...clocking but won't send emails. My ISP is a local cable company and for some odd reason they state that the User Name not include the @domain after the name in the incoming & outgoing User Name fields. I do not use it in the Incoming POP3 server either, but it is receiving emails without, just not sending.
It looks like a timeout, often caused by antivirus that scans outgoing mail, or a VPN. What is the antivirus?
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