Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why navigation tab in yahoo mail disappeared in new version of mozilla 29.0

more options

during checking my mail in my yahoo mail box. The navigation arrows dissappeared to switch between previous or next email.... It making difficulty

during checking my mail in my yahoo mail box. The navigation arrows dissappeared to switch between previous or next email.... It making difficulty

All Replies (1)

more options

Are they the purple symbols (< and >) on either side of the message (screen shot attached)?

If the site is not loading correctly, there are a number of possible causes, but a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you can clear Firefox's cache completely using:

3-bar menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove your Yahoo! cookies individually.

Then try reloading the page. Does that help?