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firefox Not running

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

tooie32
tooie32
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Firefox just stops running after running fine for a while then it just stops running dose the same thing after I reinstalled it also can't open the profile after fallowing the support tutorial so that didn't fix the problem. It just doesn't want to run period.

Can ya help?

Firefox just stops running after running fine for a while then it just stops running dose the same thing after I reinstalled it also can't open the profile after fallowing the support tutorial so that didn't fix the problem. It just doesn't want to run period. Can ya help?

All Replies (3)

philipp
philipp
  • Moderator
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hello, please try to reset firefox and see if this can address the issue...

tooie32
tooie32 Question owner
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I fallowed the directions ya linked still nothing can`t get the profile to open even using the firefox.exe -p wont work.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will lose all personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.