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How do I get the "Bitdefender Quick Scan" box that suddenly appeared uninvited on the lower right coner of my screen to disappear??

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  • Last reply by cor-el

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A non-movable black box with "Bitdefender Quick Scan" "you haven't scanned your computer in a while. Would you like to start QuickScan now? appeared at the bottom right corner of my screen. How do I remove it?

A non-movable black box with "Bitdefender Quick Scan" "you haven't scanned your computer in a while. Would you like to start QuickScan now? appeared at the bottom right corner of my screen. How do I remove it?

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Yes, running a scan was the first thing that I did - to no avail I might add. Bitdefender is not and was not installed on my system - but it is a part of the Firefox settings. Right after I posted my question I did figure out how to get that box off of my screen - don't ask me what I did because I don't remember. Thanks for your reply.

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Well, did you try running a scan? ;-)

If the message is part of the Windows Task Bar/System Tray/Notification Area, you probably need to deal with it in your Bitdefender settings. If you never intended to install Bitdefender, a visit to the Windows Control Panel probably is in order.

If the problem is limited to Firefox, I notice you have a Bitdefender plugin, and you might also have a Bitdefender extension. If you want to deactivate these in Firefox, you could do that here:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

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Yes, running a scan was the first thing that I did - to no avail I might add. Bitdefender is not and was not installed on my system - but it is a part of the Firefox settings. Right after I posted my question I did figure out how to get that box off of my screen - don't ask me what I did because I don't remember. Thanks for your reply.

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Your system details list shows a "Bitdefender QuickScan Web Netscape Plugin", so you must have or had Bitdefender software installed.


You can set the plugin.expose_full_path pref to true on the about:config page to see the full path of enabled installed plugins on the about:plugins page.

It is best not to leave that pref set to true as it exposes that full path to web servers via the navigator.plugins object, so reset that pref to false after you are done with the about:plugins page.


You can use the MSConfig program or the Autoruns utility to see which software and services are getting started.