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Youtube videos are not playing

  • 2 replies
  • 4 have this problem
  • 41 views
  • Last reply by gabcoles

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I'm using Firefox 13.0.1 on a Macbook. Youtube videos are coming up black, and after an add plug in screen flashes, they're telling me that the video is not available. Above, Firefox is prompting me to download missing plug ins. When I click that, it says that no suitable plug ins can be found. What's wrong?

I'm using Firefox 13.0.1 on a Macbook. Youtube videos are coming up black, and after an add plug in screen flashes, they're telling me that the video is not available. Above, Firefox is prompting me to download missing plug ins. When I click that, it says that no suitable plug ins can be found. What's wrong?

All Replies (2)

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You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

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Thank you. I seem to be having a lot of different kinds of problems, so I'll just have the Apple Tech people explain everything to me