Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No audio on web sites, have already done troubleshoot on mixer, updated plugins, deleteted reinstalled Firefox. Started just this past few days. IE9 has audio.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by starship

more options

No audio on web pages while using Firefox. I have updated all plugins, checked the mixer volume level, latest versions of Flash, Java, Quicktime. I have uninstalled Firefox, even deleted the personal settings, deleted the directories in the program files and reinstalled different versions, all to no avail. I am running Vista 32 updated in a desktop. IE9 has no issues, full audio and video on the same web sites so it is not a hardware issue, Windows sounds are also audible. I have broadband connection, no issues there.

No audio on web pages while using Firefox. I have updated all plugins, checked the mixer volume level, latest versions of Flash, Java, Quicktime. I have uninstalled Firefox, even deleted the personal settings, deleted the directories in the program files and reinstalled different versions, all to no avail. I am running Vista 32 updated in a desktop. IE9 has no issues, full audio and video on the same web sites so it is not a hardware issue, Windows sounds are also audible. I have broadband connection, no issues there.

Chosen solution

I'm dealing with a similar issue myself. The problem probably is that you DO have the latest version of Flash installed, which, unfortunately, is not very compatible with Firefox. Here's the Help file associated with this:

https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox

See if one of those fixes helps you. I hope this helps, and good luck!

(edited for easier readability)

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I'm dealing with a similar issue myself. The problem probably is that you DO have the latest version of Flash installed, which, unfortunately, is not very compatible with Firefox. Here's the Help file associated with this:

https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox

See if one of those fixes helps you. I hope this helps, and good luck!

(edited for easier readability)

Modified by jhst

more options

Thanks jhst, I downgraded to 11.2 and the sound is back.