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Streaming sites like Twitch.tv and Own3d.tv causes the browser to freeze

  • 2 replies
  • 21 have this problem
  • 11 views
  • Last reply by TheRainMan

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For the past few days, whenever I try to view a stream, the entire browser freezes up and won't respond to anything for ~1 minute or until I manually end the process "plugin-container.exe"

How can I resolve this?

I've tried updating Firefox (on Firefox 13 right now) and I also uninstalled and reinstalled Flash Player. This problem isn't happening on Google Chrome or IE9.

For the past few days, whenever I try to view a stream, the entire browser freezes up and won't respond to anything for ~1 minute or until I manually end the process "plugin-container.exe" How can I resolve this? I've tried updating Firefox (on Firefox 13 right now) and I also uninstalled and reinstalled Flash Player. This problem isn't happening on Google Chrome or IE9.

All Replies (2)

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Make sure that you allow the plugin-container process in the firewall.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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I started it in safe mode and twitch.tv still freezes up my browser.

I use Windows Firewall and KAV 2012 and previously I used Nod32 Antivirus and MSE and Windows Firewall didn't act up then so I don't know what's causing the issue now.