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Flash plugin keeps on crashing everytime when some audio is played in firefox.

  • 3 replies
  • 4 have this problem
  • 11 views
  • Last reply by cor-el

sajid.deshmukh
sajid.deshmukh
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Hi, Every time I load a site where audio (only audio and no video) is played on loading the site, flash plugin crashes. I tried every thing including uninstalling / reinstalling the flash plugin / FF. then restarting PC / FF.

Happens only on firefox on win (IE works fine and also FF on 32 bit unix works fine)

OS: Win7 (64 bit) FF ver: 10.0.2 (32 bit) Flash ver: 11.1.102.62 (64-bit)

Hi, Every time I load a site where audio (only audio and no video) is played on loading the site, flash plugin crashes. I tried every thing including uninstalling / reinstalling the flash plugin / FF. then restarting PC / FF. Happens only on firefox on win (IE works fine and also FF on 32 bit unix works fine) OS: Win7 (64 bit) FF ver: 10.0.2 (32 bit) Flash ver: 11.1.102.62 (64-bit)

All Replies (3)

Matt_G
Matt_G
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Hi sajid.deshmukh,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

sajid.deshmukh
sajid.deshmukh Question owner
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Hi Matt_G,

I already tried all the fixes / solutions mentioned on that link (Flash plugin troubleshooting section ), but it didn't work :( .

Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable the hardware acceleration in the Flash Player. See:

Flash "Display settings" window:

You should update your graphics display drivers if that is possible, see the Graphics section on the "Help > Troubleshooting Information" page.