Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the text font changes and seem to get smaller

  • 6 replies
  • 2 have this problem
  • 7 views
  • Last reply by eriklaursen

more options

When I open firefox it is normal but as I am surfing the text seems to get a tighter font and a little smaller. If I reopen firefox it is normal again. Once a window or tab is affected all future displays are affected. If I use the back arrow on an affected page all the pages I go back through are affected. It is not a zoom issue because only the body text is affected and if I change the zoom I can not correct the problem. I have a picture of both a normal and affected window on the same web page but I am not sure how to include it this message

When I open firefox it is normal but as I am surfing the text seems to get a tighter font and a little smaller. If I reopen firefox it is normal again. Once a window or tab is affected all future displays are affected. If I use the back arrow on an affected page all the pages I go back through are affected. It is not a zoom issue because only the body text is affected and if I change the zoom I can not correct the problem. I have a picture of both a normal and affected window on the same web page but I am not sure how to include it this message

Chosen solution

Try to reinstall the not working Verdana fonts.

Read this answer in context 👍 0

All Replies (6)

more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

You can attach images when replying: Add images: Browse... below Post a Reply.

more options

See if you can identify to which font Firefox is changing.

You can do a font test to see if you can identify corrupted font(s).

more options

The fonts Verdana and Verdana Bold are being changed to Arial narrow and Arial narrow bold. This change will also happen when I am running firefox in safe mode.

more options

You can try enabling the option Allow pages to choose their own fonts instead of my selection above in Tools (Alt + T) > Options > Content > Advanced (under Fonts & Colors), if it is not selected. You can also try to change the substituted fonts in the Serif and Sans-serif columns. Options > Content

To check if any of the fonts are missing in the system, type fonts in the Windows Run box (Windows key + R) and enter. This opens the OS fonts folder which contains all the installed fonts.

more options

Chosen Solution

Try to reinstall the not working Verdana fonts.

more options

The font is changing from Verdana to Arial narrow only in firefox. The fount is still useable by word even after it gets changed in firefox. I currently allow web pages to choose there fonts. If I do not allow the website to choose the font some of the pages I visit look wrong.