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I cannot "attach a file" using gmail in firefox x 9.01

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  • 1 has this problem
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  • Last reply by cor-el

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when I compose an email, the "attach a file" just would not accept any attachment. First time it happens to me on my firefox 9.01

when I compose an email, the "attach a file" just would not accept any attachment. First time it happens to me on my firefox 9.01

All Replies (1)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).