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I upgraded to FF 9.0.1 yesterday, how can I revert back to a lower/previous version?

  • 1 reply
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  • Last reply by Matt_G

anelson
anelson
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after the upgrade, i began experiencing difficulty within the email function in the ticketing system i use at work. specifically, when emailing from the ticketing system, the message appears in a larger, but different font. once the message is sent, i'll check the copy retained in the ticket and find the body of the sent message is blank. i verified with recipients that the message they receive is blank in the body as well. i would like to revert back to a previous version of FF until you can resolve this matter.

The ticketing system used here at Media General is ManageEngine, ServiceDesk Plus. The version I have is 7.6.0, build 7611

after the upgrade, i began experiencing difficulty within the email function in the ticketing system i use at work. specifically, when emailing from the ticketing system, the message appears in a larger, but different font. once the message is sent, i'll check the copy retained in the ticket and find the body of the sent message is blank. i verified with recipients that the message they receive is blank in the body as well. i would like to revert back to a previous version of FF until you can resolve this matter. The ticketing system used here at Media General is ManageEngine, ServiceDesk Plus. The version I have is 7.6.0, build 7611

All Replies (1)

Matt_G
Matt_G
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Hey anelson,

There are a lot of benefits to running the latest version of Firefox. You should consider leaving feedback for the developers so that they can continue to improve the product.

If you still want to roll back to a previous version of Firefox, just take a look at the Knowledge Base article Install an older version of Firefox.

Hopefully this helps!