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Grandson used my computer, now Firefox wont connect, IE does but I want Firefox back, I have disabled Addons but no luck

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  • 13 have this problem
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  • Last reply by CelieJ23

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I am connected to net ok, this is via IE. 15yr old grandson used my computer Windows 7 this pm and now Firefox 'cannot connect'. I have tried in safe mode but no good. Could he have done something? Worked perfectly before. I have deleted History and Cookies.

I am connected to net ok, this is via IE. 15yr old grandson used my computer Windows 7 this pm and now Firefox 'cannot connect'. I have tried in safe mode but no good. Could he have done something? Worked perfectly before. I have deleted History and Cookies.

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Safe mode of Firefox? (hold shift key down when opening it. Look in start-program list and try opening from there. Or just download version 8 again and go to Tools-options and reset your preferences. On general- type in site you want to open to - like- google.com/ig if you use igoogle.

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Many thanks Jerry, appreciate the reply. I was just going to try this when a friend said to reset my Firewall to default settings, hey presto Firefox connected. Hope this might help someone else.