Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New tabs won't open (connect) unless I move the mouse. Why?

  • 3 replies
  • 2 have this problem
  • 24 views
  • Last reply by Moojuice

more options

As stated, when I open a new tab everything freezes until I move my mouse. When I stop moving the mouse, the new tab freezes again ergo, I have to keep it going around in circles until it opens!

As stated, when I open a new tab everything freezes until I move my mouse. When I stop moving the mouse, the new tab freezes again ergo, I have to keep it going around in circles until it opens!

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (3)

more options

Do you have a mouse gestures extension installed?
One of those has been causing a problem like that for some users.

See this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thanks a million Guys!