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the add-in window never finishes opening

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  • 14 have this problem
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  • Last reply by mkrause

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I initially was trying to figure out why most times I am unable to open a pdf (often labelled as "printer-friendly version") from a web page. I went to your help and was suggested to check my plug-ins by going to "manage add-ons". well, it never finishes opening, it just spins and spins until I give up. which is the same thing that happens when i try to open a pdf on a web page.

I initially was trying to figure out why most times I am unable to open a pdf (often labelled as "printer-friendly version") from a web page. I went to your help and was suggested to check my plug-ins by going to "manage add-ons". well, it never finishes opening, it just spins and spins until I give up. which is the same thing that happens when i try to open a pdf on a web page.

Chosen solution

1.
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

2.
When you first open the Add-on Manager, click on something other than the default Get Add-on item. That item delivers information from the Add-ons website and is very slow loading today due to all the Firefox updates and Add-ons updates being delivered.

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Chosen Solution

1.
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

2.
When you first open the Add-on Manager, click on something other than the default Get Add-on item. That item delivers information from the Add-ons website and is very slow loading today due to all the Firefox updates and Add-ons updates being delivered.