Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

gmail won't open since I updated firefox-gmail says bouser my be problem

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Hasan

davisf
davisf
more options

firefox said I needed to upgrade for security reasons ..and it would cause problems with Realplayer ...and it would come out with a fix...so I updated firefox sure enough it messed up Realplayer ..but it also messed up my gmail ..it will not load and gmail says it could be my browser so I am trying to find out from you if you are the reason I cannot get into my email?

Sincerely Mr Davis

firefox said I needed to upgrade for security reasons ..and it would cause problems with Realplayer ...and it would come out with a fix...so I updated firefox sure enough it messed up Realplayer ..but it also messed up my gmail ..it will not load and gmail says it could be my browser so I am trying to find out from you if you are the reason I cannot get into my email? Sincerely Mr Davis

All Replies (1)

Hasan
Hasan
more options

Cannot load websites after updating Firefox

https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can#w_cannot-load-websites-after-updating-firefox

Check and tell if its working.