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the back arrow does not function and I cannot see the URL which previous version did. Can I get this functionality back?

  • 3 replies
  • 41 have this problem
  • 9 views
  • Last reply by cor-el

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the navigation toolbar no longer shows url and back arrow does not work. I have to right click on arrow to go back one page. Any ideas?

the navigation toolbar no longer shows url and back arrow does not work. I have to right click on arrow to go back one page. Any ideas?

All Replies (3)

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Tried the safe mode start up, reset to default and yet the back/forward arrows still don't work. What now?

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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.


Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"