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webmail will not load after update to Firefox V5.0

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  • 2 have this problem
  • 8 views
  • Last reply by chrisfox

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Installed V5 and now cannot access webmail through Firefox.Using Talk talk.Log into web mail as normal but instead of eg."you have 5 new messages".get "you have undefined new mails in your inbox"No messages visible. No problem using Internet explorer.

Installed V5 and now cannot access webmail through Firefox.Using Talk talk.Log into web mail as normal but instead of eg."you have 5 new messages".get "you have undefined new mails in your inbox"No messages visible. No problem using Internet explorer.

All Replies (2)

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This seems to be an issue with the website. Please try to "fake" your useragent string with this extension:

https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/

Set it to Firefox 4's string and see if it works. Thank you.

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Thanks for the advice ,but I have no idea how to do what you suggest.