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when I press print preview, a screen that is not related to what I want to print opens up. Any sugestions? ny

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by shoeman

shoeman
shoeman
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If I want to print something, I open up the File name on the tool bar and press print preview. Instead of showing me the print subject, it goes to a Pogo site page. I can never get to the print preview. When I use Internet Explorer it works fine. It used to work o.k. before. It seems (but I'm not sure) that when I downloaded the latest version of Firefox is when I started having this problem. Any suggestions would be appreciated. Thanks

If I want to print something, I open up the File name on the tool bar and press print preview. Instead of showing me the print subject, it goes to a Pogo site page. I can never get to the print preview. When I use Internet Explorer it works fine. It used to work o.k. before. It seems (but I'm not sure) that when I downloaded the latest version of Firefox is when I started having this problem. Any suggestions would be appreciated. Thanks

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Just a Wild @ssed Guess.

Try disabling the CANON iMAGE GATEWAY Album Plugin Utility Module that is shown in Installed Plugins.

shoeman
shoeman Question owner
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Thanks, the-edmeister. I disabled the CANON IMAGE GATEWAY plugin like you suggested but unfortunately, I still have the same problem. Thanks for trying.