Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't download firfox to my computer, It starts the download but it never opens the install wizard.

  • 2 replies
  • 10 have this problem
  • 3 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
more options

When i try to download firefox from the internet to my computer it dosnt work. It completes step one (pressing the run button and waiting for it to load) but it never opens the install/setup wizard

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

When i try to download firefox from the internet to my computer it dosnt work. It completes step one (pressing the run button and waiting for it to load) but it never opens the install/setup wizard == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

All Replies (2)

TXGuy
TXGuy
more options

Do not "Run" the installer from the download page. SAVE the installer to your hard drive (Desktop is a good place to save it for easy access). After the download is complete, on Windows, double-click the installer that you saved and allow the installer to run.

Download Firefox only from the Mozilla site: here: https://www.mozilla.com/en-US/firefox/personal.html or here: http://www.mozilla.com/en-US/firefox/all.html

See: http://support.mozilla.com/en-US/kb/Installing+Firefox

AnonymousUser
AnonymousUser Question owner
more options

I have tried this and it still dosn't work. When i open the file it asks if you want to continue and i have a choice of run or cancel. I press run but it still dosn't do anything!!!