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Plugin check is returning incorrect result

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I have Adobe Acrobat 9.3 plugin and Windows XP. Firefox 3.6.3. When i hit "Find Updates", the plugin check tells me "Outdated Version" and i need to update it. But the latest version is 9.3 and already installed. The plugin check result is therefore wrong. I have restarted my machine already but no difference.

This happened

Every time Firefox opened

== 15-06-2010

I have Adobe Acrobat 9.3 plugin and Windows XP. Firefox 3.6.3. When i hit "Find Updates", the plugin check tells me "Outdated Version" and i need to update it. But the latest version is 9.3 and already installed. The plugin check result is therefore wrong. I have restarted my machine already but no difference. == This happened == Every time Firefox opened == 15-06-2010

All Replies (3)

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I have the same problem (Firefox 3.6.3 Vista Service Pack 2)

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The Plugin Check page opens download page for 9.3 but not the update download page for update 9.3.2 http://www.adobe.com/support/download.../product.jsp?product=10&platform=Windows

Easiest way is to start 9.3 and search for updates by help menu

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The current version of Adobe Reader is 9.3.2.#. Check your version in Tools > Add-ons > Plugins. You probably have version 9.3.1.#. Adobe Reader 9.3.2.# is detectable by plug-in check; prior versions are not (see next paragraph for more information).

There are problems in recognizing version numbers unless the developer makes the complete version numbers readily available for recognition; see: https://wiki.mozilla.org/Plugins:PluginDirectory/HowPluginDetectionWorks#Version_is_not_directly_exposed

Adobe does not show the complete version on their download page - BIG MISTAKE - and can be misleading for users.

Alex Dau is correct. In Windows, go to Start > Programs. locate and click on Adobe Reader, in Adobe Reader, click Help then click Check for Updates.