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Add ons download failed, says check connection

  • 1 reply
  • 0 have this problem
  • 31 views
  • Last reply by cor-el

raphdhd
raphdhd
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When trying to download add on, it says download failed. Please check your connection. My internet connection is fine, not sure how to troubleshoot this issue.

When trying to download add on, it says download failed. Please check your connection. My internet connection is fine, not sure how to troubleshoot this issue.
Attached screenshots

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your CrowdStrike Falcon Sensor A/V software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.