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why does my Android smart phone think its two different devices?

  • 5 replies
  • 1 has this problem
  • 13 views
  • Last reply by Paul

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My Motorola Android smart phone isnt reconized as the same device. I keep getting alerts that its unrecognized! Help!

My Motorola Android smart phone isnt reconized as the same device. I keep getting alerts that its unrecognized! Help!

Chosen solution

Hi

This does not sound like an issue with Firefox for Android. I recomend either going back to the store or contactng the Google support team for help with this issue.

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there should be a way to confirm your device , try that!

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I have. It thinks its a desktop. Then Chrome, Google and Firefox and think its 2 different devices, My Android then it's listed also my Moto phone, same device different browsers? Or maybe when it was setup, its under my gmail that I don't ever use? I want to get to the bottom of this. I want one email & one account. And preferably firefox.

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Hi

Thank you for your question, but I am not too sure what the problem with Firefox for Android is..?

Is this an issue with your Firefox Account?

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I thinking its because the rep at Verizon set up my new device with a Google Gmail account that I dont use. And he did it under chrome when i wanted firefox to be my server or whatever. It is very frustrating. My device thinks I am 3 different people.

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Chosen Solution

Hi

This does not sound like an issue with Firefox for Android. I recomend either going back to the store or contactng the Google support team for help with this issue.