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When I try to login to y email acct, which is my homepage, "page not found" comes up and I have to go back to the sign in page and start over.

  • 3 replies
  • 1 has this problem
  • 20 views
  • Last reply by swcrazy2018

swcrazy2018
swcrazy2018
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cannot login to y email @aol.com login. even after entering my password. "Page not found" keeps coming up. How do I fix this?

cannot login to y email @aol.com login. even after entering my password. "Page not found" keeps coming up. How do I fix this?

Chosen solution

Hi swcrazy2018, Let's try something simple, like clearing your cache and cookies.

  1. Click the Library button 57 library icon and choose History.
  2. In the History menu, choose Clear Recent History.
  3. In the Time Range to clear drop-down, select Everything.
  4. Click the arrow next to Details to display the list of items that can be cleared.
  5. Select both Cookies and Cache.
  6. Click Clear Now.
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All Replies (3)

WestEnd
WestEnd
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Site login isn't a Browser issue that is a site support issue. So do you have adblockers installed?

Chris Ilias
Chris Ilias
  • Moderator
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Chosen Solution

Hi swcrazy2018, Let's try something simple, like clearing your cache and cookies.

  1. Click the Library button 57 library icon and choose History.
  2. In the History menu, choose Clear Recent History.
  3. In the Time Range to clear drop-down, select Everything.
  4. Click the arrow next to Details to display the list of items that can be cleared.
  5. Select both Cookies and Cache.
  6. Click Clear Now.
swcrazy2018
swcrazy2018 Question owner
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Thanks for your input. I managed to resolve this on my own. Did clear my cache and cookies. Also went into the menu/options and opted not to save my email address. Then I reinstalled aol email login from my browser. That did the trick. It seems every time Firefox updates, I have problems.