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thunderbird deleted 2 1/2 years of email from 2 different accounts

GenMasterB
GenMasterB
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I have a client that a range of 2.,5 years of email from 2 separate accounts were deleted.

Everything from Feb 2015 to June 2017 is missing from 2 separate accounts inside of one profile. Nothing in trash and all accounts are set to not delete anything..

Any suggestions?

I have a client that a range of 2.,5 years of email from 2 separate accounts were deleted. Everything from Feb 2015 to June 2017 is missing from 2 separate accounts inside of one profile. Nothing in trash and all accounts are set to not delete anything.. Any suggestions?

All Replies (1)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
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the emails may still be "alive" per se.

what could be done is to try to re-index the email folder. but i am not sure how tbird accomplishes this, unless its with the "compact" option.

another trick that might work is to create a new inbox and try importing that old inbox on the computer "or" re-downloading the inbox from the webserver.